Privacy Policy

Introduction

Sadame is committed to protecting the privacy of those who interact with this website. Personal data is collected only where necessary, processed lawfully and retained no longer than required. This policy is written to be read, not avoided.

If you have questions about how your data is handled, contact details are available on the Contact page.

1. Data Collection

Personal data may be collected in the following ways:

• 1.1

  Contact form submissions

  When you use the contact form on this site, Sadame collects your name, email address and the content of your message. A company name and area of interest may also be provided. This data is used solely to respond to your enquiry.

• 1.2

  Cookies and analytics

  Where cookies are accepted, usage data such as pages visited, time on site and browser type may be collected via analytics services. This helps us understand how the site is used and where it can be improved. No personal identity is tied to this data unless you have also submitted a contact form.

• 1.3

  Legal basis for processing

  Contact form data is processed on the basis of legitimate interest in responding to your communication. Analytics data is processed on the basis of consent, which you may withdraw at any time via the cookie settings. Where applicable, processing is conducted in accordance with Japan's Act on the Protection of Personal Information (APPI).

• 1.4

  Data retention

  Contact form data is retained for as long as is necessary to manage the enquiry and any follow-on correspondence. Analytics data is retained in accordance with the retention settings of the analytics provider used. Data is deleted upon written request where there is no legal obligation to retain it.

2. How Personal Data Is Used

• 2.1

  Responding to enquiries

  Information submitted through the contact form is used to review the matter raised and send a response. It is not used for any other purpose without your express consent.

• 2.2

  Third-party sharing

  Personal data is not sold to or shared with third parties for marketing purposes. Where analytics or cookie services process data on our behalf, those providers operate under their own data processing agreements and applicable data protection regulations.

• 2.3

  Marketing communications

  Sadame does not send unsolicited marketing communications. If you receive any communication from us, it will be in direct response to an enquiry you submitted.

• 2.4

  Website improvement

  Anonymised analytics data — where consent has been granted — is used to identify which pages are most visited, how users move through the site, and where the content or structure could be clearer. This informs editorial and structural decisions, nothing more.

3. Data Protection Measures

• 3.1

  Transmission security

  Data transmitted through this website is protected via HTTPS encryption. This applies to all form submissions and page interactions.

• 3.2

  Storage and access

  Personal data stored in connection with contact form submissions is accessible only to those within Sadame who require it to handle your enquiry. Access controls are in place to prevent unauthorised access.

• 3.3

  Breach notification

  In the event of a data breach that poses a risk to the rights and freedoms of individuals, Sadame will take prompt steps to contain the breach and, where required under applicable law, notify the relevant authorities and affected individuals.

4. Your Rights

• 4.1

  Right of access

  You may request a copy of the personal data Sadame holds about you. We will respond to such requests within a reasonable timeframe and in accordance with applicable law.

• 4.2

  Right to rectification and erasure

  If personal data we hold is inaccurate or incomplete, you may request that it be corrected. You may also request that your data be deleted where there is no lawful basis for its continued retention.

• 4.3

  Right to data portability

  Where technically feasible and legally applicable, you may request that personal data be provided in a structured, commonly used format suitable for transfer to another organisation.

• 4.4

  Right to object

  You may object to processing carried out on the basis of legitimate interest. We will consider the objection and cease processing where it cannot be justified against your interests.

• 4.5

  Exercising your rights

  All requests relating to personal data should be made via the Contact page. We do not charge for handling such requests in ordinary circumstances.